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ParentPay and Cashless Catering

Making secure payments online using your credit or debit card

ParentPay offers you the freedom to make payments for school trips, school meals or resources whenever and wherever you like, 24 hours a day, 7 days a week - safe in the knowledge that the technology used is of the highest internet security available.

You will have a secure online account, activated using a unique username and password; you will be prompted to change these, and to keep them safe and secure.  If you have more than one child at our school or children at another ParentPay school, you will be able to add additional children regardless of which school they attend.

Making a payment is straightforward and ParentPay holds a payment history for you to view at a later date; no card details are stored in any part of the system. Once you’ve activated your account you can make online payments straight away.   The opportunity to pay for school meals will always be available and other items either whole school or specific to your child will appear as they arise during the school year.

Letters with password and login details were sent out to parents/carers in June.  Repeat letters can be provided on request if necessary. 

Cashless Catering

An information pack will be sent to you to explain about our Cashless Catering system.  It provides us with an efficient, fast and high quality meals service.  The system incorporates the latest technology and eliminates the need for students to carry cash throughout the day, thus reducing the risks of losing cash or of bullying.  It is a biometric system which means we use an algorithm based scan which reads between 50/130 points on the finger or thumb.  It is not a fingerprint in any way, shape or form and is of use only in the cashless system. 

We will need to take a scan of students’ finger/thumb to register them to the system.  This will happen once Year 9 have started with us in September.  If a student has food from the Canteen on their Induction Day, they will be asked for their name to charge the cost to their account.  We will recover the cost of the meal once your child has started with us in September. Once scanning has taken place, the student places their finger/thumb on the EPOS terminal, which looks up their account details and allows them to purchase items using only this method of identification.  

If you choose not to have your child registered on the Biometric system, the 4 digit PIN code can be used.  Please return the form from the pack which will be sent to you to confirm your choice of scanning or PIN code.

All free school meal entitlements will be entered on to the system automatically and the system will allocate the free school meal amount to the appropriate accounts on a daily basis.  Any underspend will not be carried forward to the next day.  Students with free meal entitlements remain anonymous at all times as all accounts are accessed in the same manner.

There is a daily spend limit of £5 which is programmed into the system.  This can be increased or decreased for individual students if required by sending in a written request.